FAQs

Is there an additional cost for shipping?

  • Enjoy complimentary shipping on all USA orders.
  • International shipping rates calculated at checkout.

What is the estimated delivery time for my order?

  • Orders are processed within 1-3 business days, with email updates at every step.
  • Delivery times vary: 5-9 days for US-based orders, 7-15 days for international orders, depending on your location.

How can I track my order?

After your order is fulfilled and a shipping label is generated, expect a Shipping Confirmation email with a tracking number for real-time updates on your delivery status. You'll be notified when the order is out for delivery and once it's successfully delivered.

Is there a return option available if the product doesn't meet my satisfaction?

We understand that you might need to return or exchange your order, and we want to make it a breeze for you.

Our return policy allows you to return a product within 14 days of the delivery date. We believe this timeframe provides you with ample opportunity to evaluate your purchase and decide if it meets your needs. After this 14-day period, we will not be able to accept any requests for return. Please refer to our Return & Refund Policy or reach out to us by submitting the form below or emailing us at explore.ananda.co@gmail.com.

Where is ānanda based?

ānanda, a lifestyle and cashmere accessories brand, finds its home in Lake Forest, IL.

How can we assist you?